Common Questions Answered
Frequently Asked Questions
Most orders are shipped within 2 days and typically arrive within 5 business days for US deliveries. International orders may take longer to arrive.
You can return or exchange items within 30 days of receiving your order. Items must be unused, in the same condition as received, and in original packaging.
For more information, visit our Returns Policy
To update your shipping address, please contact our customer support team at support@thedivinetrove.com.
You can track the status of your order by visiting My Account – Orders. Additionally, you should receive an email with your tracking number once your order has been shipped. Use this tracking number to monitor the progress of your delivery. If you have any questions, please contact our customer support at support@thedivinetrove.com.
For any customer support needs, please reach out to us at support@thedivinetrove.com. Our dedicated team is here to assist you with any questions or concerns you may have.
If you realize that you have entered an incorrect shipping address, please contact our customer support team immediately at support@thedivinetrove.com. Provide your order details and the correct shipping address. We will do our best to assist you in updating the address before the order is processed and shipped.
Yes, The Divine Trove offers international shipping to many countries. To confirm if we ship to your location, please check the shipping options at checkout or contact our customer support team at support@thedivinetrove.com. We are here to help with any shipping inquiries you may have.
Depending on the size and type of items in your order, they may be shipped separately to ensure safe delivery. You will receive tracking information for each package if your order is split. For specific details about your order, please contact our customer support at support@thedivinetrove.com.